Our American Citizen Services Unit can be reached by dialing (53)(7) 839-4100 during business hours, except Cuban and U.S. federal holidays. Our fax number is (53)(7) 839-4247. For general inquiries regarding U.S. passports and citizenship, or other American citizen issues please contact us via e-mail at HavanaconsACS@state.gov or at the numbers listed above. Do not write to the American Citizen Services Unit with questions relating to visas for Cuban applicants.
The Interests Section is located in Havana at Calzada between L and M Streets, Vedado.
For emergencies when the American Citizen Services Unit is closed or after hours (for U.S. Citizens only), please call the main switchboard at (+53)(7) 839-4100 and dial 1 to speak with the emergency operator. Do not call this number for routine visa inquiries.
More emergency information is available from the Department of State, Washington DC.