Contact Us
The Consular Information Unit can be reached Monday through Thursday from 8:30 a.m. to 4:00 p.m. and Fridays from 8:30 a.m. to 3:00 p.m. at telephone number (537) 834-4400.
Given the large daily demand of telephone calls from applicants in Cuba and petitioners in the United States, it can be difficult to reach us. We recommend that you visit our Frequently Asked Questions section before communicating with us.
If your question was not answered in this section, please send the Consular Information Unit a brief message using the following form.
Fax (537) 833-1084
Requests for information regarding consular matters can be sent via fax. Please note that we cannot accept application forms or any civil documents via this mean.
Applicants must bring their documentation the day of their interview. If the applicant’s case is deferred pending additional documents, the applicant will be issued a pass to return when the required documentation has been obtained.