Emergency Services
Disaster / Civil Disorder
If there is a natural disaster or some civil disorder, we will use our warden system to notify American citizens and provide appropriate instructions and advice.
If you are caught in a disaster or disturbance, let your relatives know as quickly as possible that you are safe. You may contact the Interest Section's American Citizen Services Unit at (537) 833-3552 (833-2326 & 5280-5791 after hours) and ask us to pass a message to your family.
Above all, remain calm, follow events through news reports and try to follow instructions from the Interests Section. In the event of a disaster, we give priority to Americans who have been hurt, or who are in danger.
Also, we may be facing the same problems, such as a lack of fuel, telephone connections or electricity, that you are. Please be patient with us if you are already in a safe location and can defer your request for assistance.