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Nonimmigrant Visas

How to Apply for a Nonimmigrant Visa

On May 25, 2005, the United States Interests Section in Havana, Cuba, introduced a new Visa Information and Appointment Scheduling Service for all nonimmigrant visa applicants in Cuba.  Family members and associates in the United States can call the Service from anywhere in the U.S., toll-free at 1-866-374-1769 on behalf of the applicant in Cuba. 
 
The service, based on successful models operating today in more than 37 countries, makes it easier for Cuban nonimmigrant travelers to schedule visa appointments with a U.S. consular official.  For the first time, family members or associates in the United States are able to schedule an appointment on the traveler's behalf by calling a toll free number based in the U.S.
 
What does the new service offer?

Family members and associates in the United States are able to obtain visa information and schedule appointments on behalf of applicants in Cuba by calling 1-866-374-1769 from anywhere in the U.S, between 8 a.m. and 5 p.m. (EST), Monday-Friday.  Callers pay a nominal fee to speak with English and Spanish-speaking operators.  
 
How does the service work?
To use the service family members or associates in the U.S. can call 1-866-374-1769 to purchase a Personal Identification Number (PIN).  PINs can be purchased for 11 USD using Visa or MasterCard.  The PIN allows the caller to access the service multiple times for information and appointment scheduling for up to a total of 8 minutes.  The PIN is nonrefundable.  In the event it is lost the applicant must obtain a new one.  If the time allowed for the PIN runs out, you must obtain a new PIN and call the service again.  Up to 5 immediate family members residing in the same household may be scheduled on one call using one PIN.  Immediate family members include: husband, wife, son, daughter, brother, sister, mother and father.  Please note there is no guarantee that all family members will be scheduled for the same day. 
 
What information do callers need to schedule an appointment for their Cuban relative or contact?
On May 25, 2005, the United States Interests Section in Havana, Cuba, introduced a new Visa Information and Appointment Scheduling Service for all nonimmigrant visa applicants in Cuba.  Family members and associates in the United States can call the Service from anywhere in the U.S., toll-free at 1-866-374-1769 on behalf of the applicant in Cuba.   The service, based on successful models operating today in more than 37 countries, makes it easier for Cuban nonimmigrant travelers to schedule visa appointments with a U.S. consular official.  For the first time, family members or associates in the United States are able to schedule an appointment on the traveler's behalf by calling a toll free number based in the U.S. Family members and associates in the United States are able to obtain visa information and schedule appointments on behalf of applicants in Cuba by calling 1-866-374-1769 from anywhere in the U.S, between 8 a.m. and 5 p.m. (EST), Monday-Friday.  Callers pay a nominal fee to speak with English and Spanish-speaking operators.  To use the service family members or associates in the U.S. can call 1-866-374-1769 to purchase a Personal Identification Number (PIN).  PINs can be purchased for 11 USD using Visa or MasterCard.  The PIN allows the caller to access the service multiple times for information and appointment scheduling for up to a total of 8 minutes.  The PIN is nonrefundable.  In the event it is lost the applicant must obtain a new one.  If the time allowed for the PIN runs out, you must obtain a new PIN and call the service again.  Up to 5 immediate family members residing in the same household may be scheduled on one call using one PIN.  Immediate family members include: husband, wife, son, daughter, brother, sister, mother and father.  Please note there is no guarantee that all family members will be scheduled for the same day.

  • Full name of the applicant as it appears in the passport
  • Date of birth
  • Country of birth
  • Applicant's complete address, including contact phone number in Cuba
  • Passport number
  • Purpose of visit

For additional information about the nonimmigrant visa application process, visit the U.S. Department of State's Bureau of Consular Affairs website at  http://travel.state.gov/visa/temp/temp_1305.html