Welcome to the Consular Section of the U.S. Interests Section in Havana, Cuba. The U.S. Interests Section in Havana provides a wide range of services to American and Cuban citizens.
This section is designed to help you understand the services the Consular Section can offer and to provide useful information concerning your travel to the United States or Cuba. If you have a problem or question not addressed here, please contact us.
Consul General: Timothy Roche
Phone: (53)(7) 839-4101
Fax: (53)(7) 839-4217
Calzada e/ L y M, Vedado
The Interests Section is located by the Malecon (seawall) in the Vedado section of Havana. The street address is Calzada between L and M Streets, Vedado, Havana. The entrance to the Consular Section is located on the south side of the Interests Section building along Calzada Street.
Access to the Consular Section
The U.S. Interests Section handles several hundreds of applicants per day. As our space is limited, we must restrict access to our building to scheduled applicants (whose names appear on our daily visa appointment list or those who possess a written pass issued by the Interests Section) and U.S. Citizens who need American Citizen Services (ACS). IMPORTANT: ACCESS WILL NOT BE GRANTED FOR PERSONAL INQUIRIES REGARDING VISA/PAROLE CASES NOR FOR ACCOMPANYING APPLICANTS. PLEASE LEARN ABOUT OUR BUILDING ACCESS POLICIES BEFORE VISITING US. YOU MAY FIND THIS INFORMATION HERE.
American citizens requiring services (e.g. notarials, birth reports, emergency assistance) should show their American passport to the Cuban police surrounding the Interests Section in order to approach the gate. Building access is granted for American citizen services only. Access will not be granted for personal inquiries regarding visa cases, expedite appointments or to accompany applicants.
American Citizen Services is open Monday through Thursday from 8:30am-4:30pm and Friday from 8:30am-3:30pm. If you are an American citizen and have an emergency, please call the main switchboard at (+53)(7) 839-4100 and dial 1 to speak with the emergency operator. For detailed information regarding what services we provide to U.S. citizens, please visit our ACS page.
Because applicants must first pass through the cordon of Cuban police before they can approach the entrance of the consular section, we recommend that applicants for visas and parole arrive at least one hour prior to their appointment time.
Hours of Operation
The Consular Section of the U.S. Interests Section in Havana is open:
8:00 AM - 4:30 PM, Monday through Thursday
8:00 AM - 3:30PM, Friday
The Department of State Bureau of Consular Affairs is currently experiencing technical problems with our visa system. We are operating at a significantly reduced capacity and will be until we clear the document backlog.
This issue is worldwide and is not specific to any particular country, citizenship document, or visa category.
We are working urgently to correct the problem and expect our system to be fully operational again soon. We will be posting updates to Travel.State.Gov as more information becomes available.
AMERICAN CITIZENS WITH EMERGENCIES
If you are an American citizen and have an emergency, please call the main switchboard at (+53)(7) 839-4100 and dial 1 to speak with the emergency operator.
We accept dollars!
The consular section accepts payment in US dollars or Cuban Convertible Pesos (CUC) at the current exchange rate (1.00 USD = 1.00 CUC). Fees must be paid in cash the day of the interview. The consular cashier accepts all denominations, preferably $100 and $50 bills, in either currency.
All downloadable documents on this page are provided in PDF format. To view PDFs you must have a copy of Adobe Acrobat Reader. You may download a free version by clicking the link above.