Visas
General Information
USINT route map
Welcome to the Consular Section of the U.S. Interests Section in Havana, Cuba. The U.S. Interests Section in Havana provides a wide range of services to American and Cuban citizens.
This section is designed to help you understand the services the Consular Section can offer and to provide useful information concerning your travel to the United States or Cuba. If you have a problem or question not addressed here, please contact us.
Consular Section
Consul General: Timothy Roche
Phone: (53)(7) 839-4101
Fax: (53)(7) 839-4217
Email: HavanaConsularInfo@state.gov
Location
Calzada e/ L y M, Vedado
Havana, Cuba
The Interests Section is located by the Malecon (seawall) in the Vedado section of Havana. The street address is Calzada between L and M Streets, Vedado, Havana. The entrance to the Consular Section is located on the south side of the Interests Section building along Calzada Street.
Access to the Consular Section
Cuban police restrict access to the Interests Section. Cuban police allow Cuban citizens to approach the Interests Section only if their names appear on the Interests Section's daily visa appointment list or if they possess a written pass issued by the Interests Section.
American citizens requiring services (e.g. notarials, birth reports, emergency assistance) should show their American passport to the Cuban police surrounding the Interests Section in order to approach the gate. Building access is granted for American citizen services only. Access will not be granted for personal inquiries regarding visa cases.
American Citizen Services is open Monday through Thursday from 8:30am-4:30pm and Friday from 8:30am-3:30pm. If you are an American citizen and have an emergency, please call the main switchboard at (+53)(7) 839-4100 and dial 1 to speak with the emergency operator.
Because applicants must first pass through the cordon of Cuban police before they can approach the entrance of the consular section, we recommend that applicants for visas and parole arrive at least one hour prior to their appointment time.
Hours of Operation
The Consular Section of the U.S. Interests Section in Havana is open:
8:00 AM - 4:30 PM, Monday through Thursday
8:00 AM - 3:30PM, Friday
AMERICAN CITIZENS WITH EMERGENCIES
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If you are an American citizen and have an emergency, please call the main switchboard at (+53)(7) 839-4100 and dial 1 to speak with the emergency operator.
IMPORTANT NOTE
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Effective January 14, 2013, the Cuban government has implemented updates to its migration policy that eliminated the requirement for exit permits for Cuban citizens and extended the length of time abroad to 24 months. Cuban citizens still require a valid U.S. visa to enter the United States and must travel before the expiration date on their visa. Please note that the new immigration regulations pertain only to Cuban immigration procedures. They do not affect or modify in any way the current procedures under American laws.
If your non-immigrant (tourist) visa has expired you must apply for a new visa. Your expired visa cannot be renewed.
If your immigrant visa or family reunification parole visa has expired while waiting for Cuban authorization for an exit permit, you may be able to replace or renew it. Please contact the Havana Consular INFO Unit at (53)(7) 839-4101 or email at havanaconsularinfo@state.gov to find out more information.
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