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General Information

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Welcome to the Consular Section of the U.S. Interests Section in Havana, Cuba. The U.S. Interests Section in Havana provides a wide range of services to American and Cuban citizens. 

This section is designed to help you understand the services the Consular Section can offer and to provide useful information concerning your travel to the United States or Cuba. If you have a problem or question not addressed here, please contact us. 

Consular Section

Consul General: Timothy Roche
Phone: (53)(7) 839-4101
Fax: (53)(7) 839-4217


Calzada e/ L y M, Vedado
Havana, Cuba

The Interests Section is located by the Malecon (seawall) in the Vedado section of Havana. The street address is Calzada between L and M Streets, Vedado, Havana. The entrance to the Consular Section is located on the south side of the Interests Section building along Calzada Street.

Access to the Consular Section

The U.S. Interests Section handles several hundreds of applicants per day. As our space is limited, we must restrict access to our building to scheduled applicants (whose names appear on our daily visa appointment list or those who possess a written pass issued by the Interests Section) and U.S. Citizens who need American Citizen Services (ACS). IMPORTANT: ACCESS WILL NOT BE GRANTED FOR PERSONAL INQUIRIES REGARDING VISA/PAROLE CASES NOR FOR ACCOMPANYING APPLICANTS. PLEASE LEARN ABOUT OUR BUILDING ACCESS POLICIES BEFORE VISITING US. YOU MAY FIND THIS INFORMATION HERE.

American citizens requiring services (e.g. notarials, birth reports, emergency assistance) should show their American passport to the Cuban police surrounding the Interests Section in order to approach the gate. Building access is granted for American citizen services only. Access will not be granted for personal inquiries regarding visa cases, expedite appointments or to accompany applicants.

American Citizen Services is open Monday through Thursday from 8:30am-4:30pm and Friday from 8:30am-3:30pm. If you are an American citizen and have an emergency, please call the main switchboard at (+53)(7) 839-4100 and dial 1 to speak with the emergency operator. For detailed information regarding what services we provide to U.S. citizens, please visit our ACS page.

Because applicants must first pass through the cordon of Cuban police before they can approach the entrance of the consular section, we recommend that applicants for visas and parole arrive at least one hour prior to their appointment time.

Hours of Operation

The Consular Section of the U.S. Interests Section in Havana is open:

8:00 AM - 4:30 PM, Monday through Thursday
8:00 AM - 3:30PM, Friday

The Section is closed on American and Cuban holidays.



We accept dollars!

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    The consular section accepts payment in US dollars or Cuban Convertible Pesos (CUC) at the current exchange rate (1.00 USD = 1.00 CUC). Fees must be paid in cash the day of the interview. The consular cashier accepts all denominations, preferably $100 and $50 bills, in either currency.


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